Getting treated Special…It is a way of life

Have you been practicing? I have!  OK folks I know lots of you have our DVDs and those of you who don’t must be crazy or lazy 🙂 We use this stuff all the time. Just yesterday I have the opportunity to do it again in an everyday way.

I was visiting Kim’s parents house up in Knoxville Tennessee. After our LONG trip to Europe we went up to visit and pick up Buddy, Kim’s dog. We were getting ready to leave when we decided to hang around for dinner. After looking around we discovered there was not enough of any one thing to cook for 8 people. I was elected to run to KFC to get some chicken. Not my first choice but it was fast.

I hop in my Jeep and head to KFC. As enter I notice I am the only customer in there. The staff was less than motivated to give me great service. Of the three I saw I picked the guy that seemed most awake. I used the Magical Rapport stuff on him and he lit up. As I walked up he asked if he could help me. I said ” Well I am stuck, I am trying to do math” , as I stared at the menu board with a glazed of confused look. He laughed and I anchored it.

I asked how much extra biscuits would be while firing the anchor. He told me 4 dollars more. I said, ” Damn more math”.

All this time I used positions of power. I switched from equal to subordinate as I talked and let him lead me to the best choice. I finally said that I would take the extra biscuits. He rung it up and it was 43 dollars. My first thought was..DAMN…43 dollars for KFC? I said  “OOOUCH”, as I fired the anchor and moved to equal. Then he started looking at a chart because the register.

Suddenly my bill was 30 dollars. I looked at him and he told me there was a coupon that he could help me with. I thanked him and rewarded him by firing the anchor again. OK this was great. Yeah I know it was only 13 dollars off but it was SO easy to do. Then he tells me that it will be a few more minutes because they were cooking some chicken. All I said was that it was OK. I have hung out with worse people :), Fire anchor… BANG…Free soft drink while I wait!

Yes I know this was not  million dollar deal. It IS an example of how you guys should be using and practicing these skills every day. There are opportunities out there every day that you are not thinking about. Some of you think that there has to be some special occasion for you to use this stuff.

Getting treated special is an every day way of life. These are skills that can truly change your life on an basic daily level.

The funny part is that I get back to the house and tell Kim’s mom that we just saved 13 dollars and she looked at me completely confused and asked ” How did you do that?”. Kim just looked at her and said, “Mom…it is what we do”.

Practice practice practice! Don’t tell me you don’t ever have the opportunity. Don’t tell me you forget. Don’t tell me you are afraid of getting caught. This is an example of how to make this part of your life. Every single day you have opportunities. They are small opportunities that are all over the place. Small opportunities are where you practice and learn. Waiting until it is IMPORTANT to use the skills makes them hard to use because you have no practice.

Here is what I want you to do. As you go through your day just notice where you can be practicing. Make them the SMALLEST and LEAST important interactions you can come across. I don’t care if you actually do anything. I just want you to start noticing. The next step is to just use the building rapport stuff. Then just do rapport and an elicitation. Then rapport , elicitation and an anchor. Then using the anchor. Build each skill on the other until it becomes natural.

Then you can get used to getting treated special everywhere you go. You might get used to it 🙂

Have fun

Tom